(Review Pending) Reconciling consignment
- Akanksha Srivastava (Unlicensed)
- Mituj Rana
Once the consignment is received at the FC, you can view the inventory under inward in progress. The next step is to move this inventory to sellable status. Moving the inventory from inward to progress to sellable is a two-step process:
Labeling: Assigning bar code to the products.
Quality check: Checking the physical product if it’s good to ship or not.
Once the above steps are completed for each product, Eshopbox FC marks the consignment completed. After the consignment is completed, you can reconcile the consignment.
Reconciling your consignment means matching what you have sent in the consignment and what is received at the FC. Once the labeling and quality check is completed, the FC marks the consignment complete. The completed consignment will show the below details in the Eshopbox App.
Before you start
Make sure the consignment is completed.
How it works
Go to consignments > Inward.
Search for the consignment which you want to reconcile.
Click on the consignment which will redirect you to a new tab having a quantity bifurcation of the consignment.
Field | Description |
|---|---|
Received qty | The quantity which is labeled at the time of inwarding the consignment. |
Accepted qty | The quantity which passes the quality check. |
Rejected qty | The quantity which fails the quality check |
4. You can reconcile the consignment with the help of the above details:
Received quantity should match the quantity you delivered at the FC against the document.
The sum of accepted and rejected quantity should match the received quantity.
Fulfilling the above requirement means the consignment is successfully reconciled. In case the consignment is not reconciled, there might be few exceptions to it.
Reconciliation exceptions
Any discrepancy between the quantity mentioned in the consignment and quantity received at FC will lead to a mismatch. You can reconcile such consignments with the help of additional details provided.
Field | Description |
|---|---|
Shortage qty | Units received at the FC is less than what you promised to send as per the consignment. |
Overage qty | Units received at the FC but not a part of the consignment or units received in excess. |
Exceptional cases:
Cases | Description |
|---|---|
Shortage quantity > 0 |
In the above cases, we want you to remove the shortage quantity form your accounting software. This will avoid mismatch in inventory between Eshopbox FC and your accounting software. |
Overage quantity > 0 |
In the above cases, we want you to remove the excess quantity form your accounting software. This will avoid mismatch in inventory between Eshopbox FC and your accounting software. |
Rejected quantity | For rejected quantity, refer to the rejection reason provided. Learn more about rejection reasons. |
Requirement for escalation:
Share the document provided by the FC as proof of delivery. The document must be stamped by Eshopbox confirming that the shipment was received and signed for at the FC.
After completion of your consignment, notify us of any discrepancies within 15 days of completion of the consignment, to give our researchers the opportunity to search for your missing units. After this time has passed, we will no longer accept a request for reconciliation on missing units.