Fee Overview

Definition:

A fee is a rate card agreed between you and your contact. Eshopbox allows you to configure such rate cards into a set of rules. These rules automatically:

1. Calculate the expected expenses.

2. Reconcile actual expenses.

Using Fee feature in Eshopbox App, you can configure fees like:

1. Shipping fees charged by courier partners.

2. Transaction fees charged by the payment provider.

3. Commission fees charged by portals.

4. Packaging material fees charged by a packaging provider.

Following are attributes of fees:

• Name of the fee - eg. Commission fee, Shipping fee

• Portal - eg. Amazon, Flipkart

• Validity period: Fee will be applicable for orders created during the validity period.  You can choose to define only the start date as well.

• Conditions in which the fee is applicable. E.g., Fee is charged when order is shipped but is reversed in case of returns or cancellation. 

• Charge rules: You can define a different fee amount for various conditions based on the following fields:

  • product category

  • product price,

  • product brand

  • shipping weight

  • shipping destination and

  • payment method.

Fee Actions:

• Configure: Create a fee with a set of rules.

• Edit:

  • Revision: Revise fees in case there is a change in rate card agreed between you and your contact

  • Correction: This is to make any corrections in the fee defined. 

• Clone: Clone fee in case you want to create a copy of an existing fee configured.

• Expire: The Eshopbox app automatically marks an active fee as expired when the validity period expires.

Status:

Fee can have the following states:

• Upcoming: Fee which will be applicable from a future date.

• Active: This is the applicable fee for the current period.

• Expired: Fee for which validity has expired.