Termination and closing your account

TERMINATION AND CLOSING YOUR ACCOUNT.

A. Held Accounts. A held Account will be inaccessible to you, and all activity will be suspended. Shipwire reserves the right to place an Account on hold for a number reasons, including but not limited to the following:

• Insufficient funds or negative Balance;

• Suspicious activity on or through the Account;

• If anyone using your Account uses abusive language or otherwise threatens Shipwire or its staff;

• To allow time to resolve or investigate a third party complaint of a violation of these Terms;

• To allow time for investigation or resolution of an unauthorized transaction, customer complaint, dispute or accusation;

• To allow time for Shipwire to comply with your extraordinary support requests.

B. Immediate termination. Immediate termination is where we immediately close your Account and ship remaining Inventory to the billing address listed in your Account, at your expense. If no address is available, we will liquidate your Inventory (See Abandoned Account and Liquidation for more information). Shipwire reserves the right to immediately terminate an Account for a number reasons including but not limited to the following:

• Ignoring a warning of misuse of the Shipwire Services.

• Violation of Shipwire’s Policies (including, without limitation, the Acceptable Use Policy), these Terms or any other conditions of use.

C. Termination with 30 days notice. Shipwire reserves the right to terminate an Account for any reason upon 30 days notice (“Termination Notice Period”) which Shipwire shall send to you via email. It is your responsibility to make sure Shipwire has a working email for you. You may have full or limited use of your Account during the Termination Notice Period in our discretion, with the intention of allowing you to expire existing inventory without it being shipped back to you. Any Inventory that remains in Inventory at the expiration of the Termination Notice Period will be shipped to the address on file and, if address is not on file, the billing address on your credit card, at your expense. If no address is available or no balance is available to pay for shipment back to you, we will liquidate your remaining Inventory. (See Abandoned Account and Liquidation Policy for more information.)

D. Payment for Services prior to Inventory Removal. Prior to Merchant removing all Inventory following termination and as stated herein, Merchant shall pay Shipwire i) all current amounts outstanding for Service fees, transportation, storage and other fees and ii) a good faith estimate of amounts that will become due for transportation, storage and Service and other fees that will be incurred prior to the termination date.

E. Additional Actions. If you violate the Policies or these Terms, we may close, put on hold, or limit access to your Account or the Shipwire Services as set forth above. Without limiting any of remedies under law or equity, we may also take any actions we deem necessary or advisable, including, without limitation, any of the following actions:

• Contact buyers who have received Inventory that we shipped on your half, contact your bank or credit card issuer, and warn other users, law enforcement, or impacted third parties of your actions;

• Update inaccurate information;

• We may refuse to provide the Shipwire Services to you in the future;

• We may hold your funds and Inventory for up to 180 days if reasonably needed to protect against the risk of liability; and
  We may take legal action against you.