Subscription to WhatsApp Customer Portal

The following goal is to provide an option on the customer portal who are not available on Whatsapp but later join and want to receive a notification over WhatsApp.

How are we going to achieve this?

1. GET API: http://localhost:8080/_ah/api/esb/v2/order/{{order_id}} we need to add new key

   "isWhatsAppEnabledForNotifications": "1" { "externalChannelID": "CH5977", "customerOrderNumber": "TestLabel3", "vendorOrderNumber": "TestLabel3", "shipMethod": "STD", "orderDate": "2023-12-19 09:22:09.0", "isCOD": 1, "paymentType": "COD", "taxAmount": 0.0, "cashOnDeliveryCharges": 0.0, "subTotal": 1000.0, "orderTotal": 1000.0, "balanceDue": 1000.0, "thirdPartyShipping": false, "shippingAddress": { "city": "South West Delhi", "countryCode": "IN", "postalCode": "110061", "addressLine1": "House 168", "addressLine2": "", "state": "Delhi", "countryName": "IN", "contactPhone": "9711166382", "customerName": "Mituj", "email": "mituj@eshopbox.com" }, "billingAddress": { "city": "South West Delhi", "countryCode": "IN", "postalCode": "110061", "addressLine1": "House 168", "state": "Delhi", "countryName": "IN", "contactPhone": "9711166382", "customerName": "Mituj", "email": "mituj@eshopbox.com" }, "items": [ { "promiseDeliveryDate": "0000-00-00 00:00:00", "orderItemID": "TestLabel3-30328909", "statusUpdatedAt": "2023-12-21 11:17:51", "ndrDetails": { "ndrCode": "0", "reason": "Exception", "resolutions": [ { "resolutionCode": "ACTF001", "action": "I would like to request another delivery attempt" }, { "resolutionCode": "ACTF002", "action": "I would like to choose a new delivery date" }, { "resolutionCode": "ACTF003", "action": "I would like to cancel my order" }, { "resolutionCode": "ACTF004", "action": "I would like to request another delivery attempt as I disagree with the courier mentioned reason for failed delivery" } ] }, "discount": -350.0, "lineItemTotal": 500.0, "forwardTrackingTimeline": { "courierName": "SELF", "statusLog": [ { "remark": "", "location": "", "status": "created", "updatedAt": "2023-12-19 14:52:17" }, { "remark": "", "location": "", "status": "packed", "updatedAt": "2023-12-19 18:58:39" }, { "remark": "manual update - ofd", "location": "", "status": "out_for_delivery", "updatedAt": "2023-12-21 11:15:20" }, { "remark": "manual update - failed delivery", "location": "", "status": "failed_delivery", "updatedAt": "2023-12-21 11:17:51" } ], "trackingID": "TestLabel3-5977-7119" }, "timeLine": "forwardTrackingTimeline", "productName": "Roasted Makhanas - Roasted In Olive Oil", "itemID": "SK101", "qc": 0, "latestStatus": "failed_delivery", "isGift": "0", "previousOrderItemId": "", "id": 30328909, "sku": "01FIJ3FOD5U", "productImageUrl": "https://cdn.filestackcontent.com/7LEEmRndSvucV186ifYy", "quantity": 1, "giftMessage": "", "isRefunded": "false", "onHold": "0", "returnPolicy": { "isReturnable": true }, "giftLabelContent": "abc", "ndrResolutionDetails": {}, "customerPrice": 150.0, "latestRemark": "manual update - failed delivery", "qcReason": "", "taxRate": 0.0, "lineItemSequenceNumber": 1, "shipmentId": "11204761", "additionalProductInfo": { "productDetails": { "unitPrice": 100, "hsnCode": "1090", "dimensionHeight": 10, "dimensionLength": 10, "dimensionUnit": "cm", "weight": 400, "mrp": 150, "dimensionWidth": 10, "type": "BASE", "verticalName": "Apparels", "imageUrl": "https://cdn.filestackcontent.com/7LEEmRndSvucV186ifYy", "accountSlug": "dfc", "sku": "SK101", "esin": "01FIJ3FOD5U", "brand": "DummyBrand", "additionalNames": { "others": [ "SK101" ] }, "groupCode": "SK908", "status": "ACTIVE", "weightUnit": "g" } }, "invoiceUrl": "https://storage.googleapis.com/invoicefiles-staging/invoice/TestLabel359777119-1702992503756.pdf", "taxAmount": 0.0, "cancellationPolicy": { "isCancellable": false } }, { "promiseDeliveryDate": "0000-00-00 00:00:00", "orderItemID": "TestLabel3-30328910", "statusUpdatedAt": "2023-12-21 11:17:51", "ndrDetails": { "ndrCode": "0", "reason": "Exception", "resolutions": [ { "resolutionCode": "ACTF001", "action": "I would like to request another delivery attempt" }, { "resolutionCode": "ACTF002", "action": "I would like to choose a new delivery date" }, { "resolutionCode": "ACTF003", "action": "I would like to cancel my order" }, { "resolutionCode": "ACTF004", "action": "I would like to request another delivery attempt as I disagree with the courier mentioned reason for failed delivery" } ] }, "discount": -350.0, "lineItemTotal": 500.0, "forwardTrackingTimeline": { "courierName": "SELF", "statusLog": [ { "remark": "", "location": "", "status": "created", "updatedAt": "2023-12-19 14:52:17" }, { "remark": "", "location": "", "status": "packed", "updatedAt": "2023-12-19 18:58:39" }, { "remark": "manual update - ofd", "location": "", "status": "out_for_delivery", "updatedAt": "2023-12-21 11:15:20" }, { "remark": "manual update - failed delivery", "location": "", "status": "failed_delivery", "updatedAt": "2023-12-21 11:17:51" } ], "trackingID": "TestLabel3-5977-7119" }, "timeLine": "forwardTrackingTimeline", "productName": "Roasted Makhanas - Roasted In Olive Oil", "itemID": "SK101", "qc": 0, "latestStatus": "failed_delivery", "isGift": "0", "previousOrderItemId": "", "id": 30328910, "sku": "01FIJ3FOD5U", "productImageUrl": "https://cdn.filestackcontent.com/7LEEmRndSvucV186ifYy", "quantity": 1, "giftMessage": "", "isRefunded": "false", "onHold": "0", "returnPolicy": { "isReturnable": true }, "giftLabelContent": "abc", "ndrResolutionDetails": {}, "customerPrice": 150.0, "latestRemark": "manual update - failed delivery", "qcReason": "", "taxRate": 0.0, "lineItemSequenceNumber": 2, "shipmentId": "11204761", "additionalProductInfo": { "productDetails": { "unitPrice": 100, "hsnCode": "1090", "dimensionHeight": 10, "dimensionLength": 10, "dimensionUnit": "cm", "weight": 400, "mrp": 150, "dimensionWidth": 10, "type": "BASE", "verticalName": "Apparels", "imageUrl": "https://cdn.filestackcontent.com/7LEEmRndSvucV186ifYy", "accountSlug": "dfc", "sku": "SK101", "esin": "01FIJ3FOD5U", "brand": "DummyBrand", "additionalNames": { "others": [ "SK101" ] }, "groupCode": "SK908", "status": "ACTIVE", "weightUnit": "g" } }, "invoiceUrl": "https://storage.googleapis.com/invoicefiles-staging/invoice/TestLabel359777119-1702992503756.pdf", "taxAmount": 0.0, "cancellationPolicy": { "isCancellable": false } } ], "externalShipmentIds": [ "TestLabel3-5977-7119" ], "isPoeOldFlow": false, "channelSlug": "dfc72", "riskScore": "Medium", "riskScoreReasons": [ "Address issue", "Suspicious behaviour" ], "accountSlug": "dfc", "orderId": "44212809", "isPincodeServiceable": true, "isWhatsAppEnabledForNotifications": "1" }

On the basis of the key front end needs to display a checkbox subscribe to WhatsApp if the key is zero then the dialouge/checkbox will appear it will not.
Logic for updating the key:

Open

2. If the customer checks the box we need to create a new POST API: _ah/api/esb/v2/order/{{order_id}}

   REQUEST BODY FOR POST API: { "contactPhone": "9711166382", "customerName": "Mituj", "email": "mituj@eshopbox.com" "accountId" : "1489" "whatsAppStatus": "ACTIVE" } RESPONSE BODY FOR POST API for success: { "contactPhone": "9711166382", "customerName": "Mituj", "email": "mituj@eshopbox.com" "accountId" : "1489" "whatsAppStatus": "ACTIVE" "status": "updated successfully " } RESPONSE BODY FOR POST API for failure: { "error": "failed to update customers" "reason": "no entry exist in customer table" }

We will add a dao call to table customers to update the following based on: