EXOTEL SMS TEMPLATES- LIVE
- ASHITA GUPTA (Unlicensed)
Following are the SMS templates that are registered on DLT for order journey and returns .
TEMPLATE MESSAGE | Items in Shipment | Type |
Order Placed: Your order for {#var#} and {#var#} more items is placed. We will notify you once the order is shipped. Track: t.eshopbox.com/{#var#} - Team Eshopbox | Multi item | Order |
Delivered: {#var#} and {#var#} more items is delivered successfully. Thank you for letting us serve you. | Multi item | Order |
Cancelled: Your package delivery for {#var#} and {#var#} more items is cancelled due to multiple failed delivery attempts. Track: t.eshopbox.com/{#var#} - Team Eshopbox | Multi item | Order |
Failed delivery: We were unable to deliver your package with {#var#} and {#var#} more items. We will reattempt the delivery at the earliest. | Multi item | Order |
Arriving today: Your package with {#var#} and {#var#} more items is out for delivery. | Multi item | Order |
Delayed: Your package delivery with {#var#} and {#var#} more items is delayed. We will notify you once the order is out for delivery. | Multi item | Order |
Shipped: {#var#} and {#var#} more items is shipped and will be delivered by {#var#}. | Multi item | Order |
Order Placed: Your order for {#var#} is placed. We will notify you once the order is shipped. Track: t.eshopbox.com/{#var#} - Team Eshopbox | Single item | Order |
Delivered: {#var#} is delivered successfully. Thank you for letting us serve you. | Single item | Order |
Cancelled: Your package delivery for {#var#} is cancelled due to multiple failed delivery attempts. Track: t.eshopbox.com/{#var#} - Team Eshopbox | Single item | Order |
Failed delivery: We were unable to deliver your package with {#var#}. We will reattempt the delivery at the earliest. | Single item | Order |
Arriving today: Your package with {#var#} is out for delivery. | Single item | Order |
Delayed: Your package delivery with {#var#} is delayed. We will notify you once the order is out for delivery. Track: t.eshopbox.com/{#var#} - Team Eshopbox | Single item | Order |
Shipped: {#var#} is shipped and will be delivered by {#var#}. | Single item | Order |
Cancelled: We regret to inform you that we are unable to fulfill your {#var#} order. | Single item | Order |
Cancelled: Your {#var#} order is cancelled. | Single item | Order |
Return Order: Your request to return the {#var#} with order ID {#var#} has been processed successfully. | Single item | Return |
Return Approved: Your request to return the {#var#} (Order ID:{#var#},Tracking ID:{#var#}) has been approved and will be picked up by {#var#}. We will send a notification once the courier partner is out for pickup - Eshopbox | Single item | Return |
Return Placed: We have received your request to return the {#var#} (Order ID:{#var#}). We will send a notification once the return request is approved. {#var#} to track your order - Team Eshopbox Kindly reach out to {#var#} for any further assistance. | Single item | Return |
Return Received: Your return item has been received to the warehouse successfully - Team Eshopbox Kindly reach out to {#var#} for any further assistance. | Single item | Return |
Return Requested: Your return request for {#var#} is received. We will notify you as it is approved. Track: {#var#} - Team Eshopbox | Single item | Return |
Return Cancelled: Hi {#var#}, we regret to inform you that your return request for {#var#} (Order ID:{#var#},Tracking ID:{#var#}) has been cancelled as we were unable to pick up the item(s) despite making multiple attempts. We hope to serve you again soon - Eshopbox Kindly reach out to {#var#} for any further assistance. | Single item | Return |
Return Completed: Your {#var#} (Order ID: {#var#}, Tracking ID: {#var#}) was received successfully - Team Eshopbox Kindly reach out to {#var#} for any further assistance. | Single item | Return |
Shared by Rohit -
Return Placed: We have received your request to return the %s (Order ID: %s). We will send a notification once the return request is approved. %s to track your order - Team Eshopbox
Kindly reach out to %s for any further assistance.
Exchange Placed: We have received your request to return the %s (Order ID: %s) for exchange. We will send a notification once your return request is approved. %s to track your order - Team Eshopbox
Kindly reach out to %s for any further assistance.
Return Approved: Your request to return the %s (Order ID: %s ,Tracking ID: %s ) has been approved and will be picked up by %s . We will send a notification once the courier partner is out for pickup. %s to track your order - Team Eshopbox
Kindly reach out to %s for any further assistance.
Exchange Approved: Hi name , your request to exchange %s (Order ID: %s, Tracking ID: %s) has been approved. We will send a notification once the new item(s) have been shipped - Team Eshopbox
Kindly reach out to %s for any further assistance.
Pickup Today: Your %s (Order ID: %s ,Tracking ID: %s ) will be picked up today. Please keep the product ready with all the original accessories and tags. We will send a notification once the item(s) have been picked up. %s to track your order - Team Eshopbox
Kindly reach out to %s for any further assistance.
Picked up: Your %s (Order ID: %s ,Tracking ID: %s) was picked up successfully. We will send you a notification once the refund is approved. %s to track your order - Team Eshopbox
Kindly reach out to %s for any further assistance.
Return Cancelled: Hi %s , your return request for %s (Order ID: %s ,Tracking ID: %s ) has been terminated based on your cancellation request. We hope to serve you again soon. %s to track your order - Team Eshopbox
Kindly reach out to %s for any further assistance.
Return Completed: Your %s (Order ID: %s,Tracking ID: %s) was received successfully - Team Eshopbox
Kindly reach out to %s for any further assistance.