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Track your sales channel subscription Request for Website

Track your sales channel subscription Request for Website

Owned by Rita Saini (Unlicensed)
Last updated: May 18, 2020
2 min read

After requesting a subscription for a sales channel, you can track its progress. Multiple verifications are required from the portal and Eshopbox side.

In this article, you will learn how to track sales channel subscriptions. Also, you will know what is the action required from your and Eshopbox’s end.

Before you start

How it works

Navigate to Subscription > Sales Channel and follow the below steps to track your sales channel subscription request.

  1. Click on the track button on the main pane for the sales channel you want to track. Eshopbox app will direct you to track the sales channel page.

  2. ‌Operation Verification‌

    • Eshopbox will do operation verification for the fulfillment center(FC) to ensure new requests can be fulfilled. Sales channel will become active even if one FC verifies the following requirements:

      • Is the FC operationally ready to handle service level agreement (SLA) requirements? Does the fulfillment center meet packaging guidelines?

      • When Eshopbox verifies FC, the green button will appear showing that it is operationally ready.

  3. ‌Rate Card and Rules Updation

    • ‌Eshopbox requires you to update your rate card and rule to reconcile your sales channel payouts. Create fees and transaction rules for the sales channel. Click on the link on the tracking screen and configure fees. After that configure transaction rule for the sales channel. Reconciliation is active when the transaction rule is created for the sales channel.

    • This is an optional step and required only if you want Eshopbox to reconciliation for this sales channel. This can be done later by navigating to

      • Settings > Fees > +Add Fee to configure fees and

      • Settings > Transaction Rule > +Add Transaction Rule to configure transaction rule for this sales channel.

  4. Seller On Record

    • Seller on record depicts the billing party for the sales channel. One who will receive the payments and on whose name invoices will be raised, etc. According to the FC(s) subscribed, seller on record is assigned to the sales channel by default.

      • If the FC subscribed by you is on a consignment model, you will be the seller on record for this sales channel. You can change this and make Eshopbox as the seller on record as well.

      • If the FC subscribed by you is on the billing model, Eshopbox will be the billing party for this sales channel. This cannot be changed.

    • As SOR is by default assigned, this will not affect the subscription verification. You can anytime change the SOR incase FC selected is on consignment model by editing this sales channel.

  5. Add Shipping Rules

    • Add shipping rules to assign shipping providers under different conditions. This is an optional step and can be performed anytime by navigating to Settings > Shipping rules > +Add Shipping Rules. Learn more about shipping rules.

    • To illustrate: You may want to add different shipping provider for this sales channel, subscribed FCs or payment method etc.

  6. Sales Channel Subscribed

    • When all verifications are done (excluding optional steps), Eshopbox will be ready to take orders from your website now.

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