Tracking your Sales Channel Subscription Request
- Rita Saini (Unlicensed)
After requesting a subscription for a sales channel, you can track its progress. Multiple verifications are required from the portal and Eshopbox side.
In this article, you will learn how to track sales channel subscriptions. Also, you will know what is the action required from your and Eshopbox’s end. All verifications are independent of each other.
Before you start
Request for sales channel should be created.
How it works
Navigate to Subscription > Sales Channel and follow below steps to track your sales channel subscription request.
Click on the track button on the main pane for the sales channel you want to track.
2. You will be directed to track sales channel page. Depending on the seller account that you selected while requesting for the sales channel. Following are the verification required for both cases:
Seller Account | Verification Required |
Eshopbox Seller Account | 1> Brand Registration 2> Operations Verification |
Your seller account | 1> Rate Card and Rules Updation 2> Operations Verification |
Eshopbox Seller Account
If you have subscribed to Eshopbox seller account, rate card and rule updation are pre-configured. To view your rate card go to Settings > Fees.
1. Brand Registration
Brand registration is required for selling products on various portal. Eshopbox will share the required documents to be provided by you via email. This is required to complete the brand registration.
Documents required will depend on the portal. Following is the list of required documents:
Documents Required | Description |
No Objection Certificate | NOC from brand to authorize Eshopbox to sell products. |
Trademark Certificate | Trademark certificate to identify brand as a genuine source for the goods provided to Eshopbox. |
Logo | Logo of the brand to uniquely identify brand on the portal. |
Product Images | Images of your product. |
Product Tag Images | Tag with product details to separately recognize each item. |
2. Operation Verification
Operation verification is required from Eshopbox Fulfilment center to ensure new requests can be fulfilled. Sales Channel will become active even if one FC verifies the following requirements:
Is the warehouse operationally ready to handle SLA requirements?
Does the fulfillment center meet packaging guidelines?
When a FC is verified, the green button will appear showing that it is operationally ready.
Note: For the FC(s) not operationally verified with the green button, you are able to track its progress by clicking on track button for those respective sales channel.
Your Seller Account
For your “Own seller account”, it is assumed that brand is already registered and authorized on the portal.
1. Rate Card and Rules Updation
Rate card and rule update is required to reconcile your sales channel payouts. You are required to create fees and transaction rules for the sales channel. Click on link on tracking screen and configure fees. After that add transaction rule for the sales channel. When transaction rule is created for the sales channel, reconciliation is active for this sales channel.
2. Operation Verification
Operation verification is required from Eshopbox Fulfilment center to ensure new requests can be fulfilled. Sales Channel will become active even if one FC verifies the following requirements:
Is the warehouse operationally ready to handle SLA requirements?
Does the fulfillment center meet packaging guidelines?
When a FC is verified, the green button will appear showing that it is operationally ready.