/
Order fulfillment dashboard

Order fulfillment dashboard

FIGMA LINK - https://www.figma.com/proto/Oz5L6aU7CpV7mXem93ppXM/Eshopbox-Flex?page-id=4410%3A7312&node-id=4410%3A7313&viewport=560%2C496%2C0.26&scaling=min-zoom

 

What is the order fulfillment rate?

  • It is the rate at which an order is fulfilled. In other words, how long does it take to fulfill an order?

  • It's a good reflection of your ability to meet customer demand and the overall effectiveness of your ecommerce operations.

 

How to calculate the order fulfillment rate?

  • Order fulfillment rate will be calculated based on the following formula:

OFR = (Total orders created in Eshopbox - orders canceled due to fulfillment issue)/ Total orders created in Eshopbox * 100

where

Orders canceled due to fulfillment issue = Cancelled due to not found + Cancelled due to delay in processing

 

Order fulfillment rate is calculated according to

Channel

Location

Add label

Related content