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Add Payment

Add Payment

Owned by Varun Kumar (Unlicensed)
Last updated: Jun 08, 2021 by Vallabh Daga (Unlicensed)
3 min read

A payment represents the funds you receive against orders sold to the customers. Your bank account statement should reflect each payment you receive. Once you receive payments in your bank account, you need to download the payment report from the service provider’s portal and upload it on Eshopbox.

You can receive payment from different service providers like marketplace or payment gateway partner or a courier partner.

Eshopbox helps you in recording and reconciling payments and fees for the following service providers:

  1. Amazon

  2. Flipkart

  3. Myntra

  4. Paytm

  5. Tata Cliq

  6. Snapdeal

  7. Limeroad

If you want to reconcile payments from a service provider other than those mentioned above, you can use Eshopbox standard template. For this, you need to change your payment report in Eshopbox format. Learn more about the standard template here.

Before you start

  • You should keep the payment report handy.

  • You should know the details of the payment made by your service provider.

Add a payment

From the sidebar of the Eshopbox workspace, navigate to Payments > Add Payment and follow the below steps:

Step I - Provide transactional details

  • Fund transfer date
    Your bank statement records this date when you receive payment. You can also add payments received in the past. It is a mandatory field. It will be recorded as:
    - Paid date of your payments and fees.
    - Refund date of your payment refunded to customer and fees reversed against return orders.

  • Fund transfer amount
    Eshopbox uses this amount to validate the total payment amount. This amount should match the total amount in the payment report. It is a mandatory field. It will be:
    - The total amount you receive in your bank account.
    - The total amount corresponding to your payment report.

  • Bank reference ID
    It is a unique identifier for your payment reports. Your bank generates this unique reference for each payment. You can find this in your bank statement. It is a mandatory field.

  • Additional remarks
    It can help you to keep notes to manage your payment with special remarks. It is an optional field.

 

Step II - Select payment report format

A payment report format depends on your service provider. You can select the required service provider and upload the payment report file. In case your service provider is not listed, you can use Eshopbox provided standard template to upload your payment details. After providing details and uploading the payment report, click 'Submit' to complete the process.

Eshopbox will redirect you to the payments listing page. Here you can view lists of all previously added payments.

Some hygiene factors to keep in mind while adding payments:

  • Make sure you don’t add duplicate reports with the same fund transfer amount and date

  • Make sure each payment report has a unique bank reference ID

Along with each payment report, you will see one of the following statuses:

  • Success: When the payment report is uploaded and processed successfully.

  • Failed: When the payment report failed to upload. This could be because you haven’t uploaded the report in the correct format, incorrect payment information or due to duplicate payment reports.

  • Processing: When the payment report is still in process. The processing time typically depends upon the number of records in the payment report.

 

You can learn more about the payment reports for each service providers for which Eshopbox reconciles payments.

 

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