Why I am charged with "Shipping chargeback" from Amazon?
- Rita Saini (Unlicensed)
- Akanksha Srivastava (Unlicensed)
When you are selling on the Amazon prime model, Amazon will define and charge a shipping fee. The invoice amount is the sum of the price of the product and the shipping charges and shipping tax. When you receive payment from Amazon, it should be equal to the invoice amount. But as the shipping chargeback is not to be recovered by you, it will be deducted by Amazon with the name “shipping chargeback”. Learn more.
Let us understand with an example; the price of the product was INR 2372.04. Amazon charges INR 80 as a shipping charge from the customer. The invoice amount is the sum of the product price, shipping charge, any other tax i.e. INR 2879. You will receive INR 2879 against this order. But as INR 80 (shipping charges) is not to be recovered by you, it will be deducted by Amazon with the name shipping chargeback in the payment report.
In the below screenshot, you can see that shipping and shipping tax INR 80 (67.80+12.20) is included in the invoice amount. The shipping amount is not to be recovered by you. This amount is deducted by Amazon while providing payment. Here, Amazon deducts INR 80 as shipping and shipping tax.
