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Track Button Flow:

Track Button Flow:

To enable the POE (POST order Experience) you have to Add Track Button Link in your website order Detail Page.

On click the track button ,It will auto redirect customer to the Eshopbox track order page , From where customer can easily track his order and perform certain actions Like:

Cancel his order

Return Order

Return Cancel

Exchange

NOTE* Above Actions are Custom Setup as per the Brand, If Brand Don't need the Actions in there website so they can disabled them also.

 

How Track Button Works:

You have to make a URL internally in your Website on click Of Track Button.

Example URL Will Be like : https://blackberrys.auperator.com/QkxDSzE0MTExMSMjNTVURVczR1BRWUojIzgwMTc4xMTE=

How the Track Url will be created:

This will consist up of two parts :

BaseUrl : https://{{brandName}}.auperator.com (For domain mapping You can contact to our team)

Base64EncodedString : customerOrderNumber##sku##billingContactNumber , Final outcome Will be like : QkxDSzE0MTExMSMjNTVURVczR1BRWUojIzgwMTc4xMTE

So now Final Url will be called on Click of Track button will be :

https://{BaseUrl}/{Base64EncodedString}

https://{{brandName}}.auperator.com/QkxDSzE0MTExMSMjNTVURVczR1BRWUojIzgwMTc4xMTE=

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