Once the consignment is received at the FC, you can view the inventory under inward in progress. The next step is to move this inventory to sellable status. Moving the inventory from inward to progress to sellable is a two-step process:
Labeling: Assigning bar code to the products.
Quality check: Checking the physical product if it’s good to ship or not.
In this article you’ll learn:
Inward process of the consignment
Reconciling and handling exceptional cases
Labeling
Labeling means pasting the bar code on the product. Bar code is pasted on each and every product of the consignment. These bar codes help in easily identifying the product details and location of the product in the FC.
While unpacking the products from the box, each product is scanned and a bar code is generated against it. In case, the product is not part of the consignment, the bar code is not printed and it is marked as overage and is moved aside from the consignment. Learn more about overage products.
(Sample bar code image)
Each barcoded product is handed over to the quality team.
Quality check:
Eshopbox checks if the product is good to ship to the customer or not. Eshobpox checks for the:
packaging of the product
condition of the product
This is required to avoid wrong or damaged product being added to the inventory and shipped to the customer. Once the quality check is completed, the product is either moved to quality accepted or quality rejected. Accepted products are added to the sellable inventory. Rejected inventory is moved aside for re-packaging to you to pick up. Learn more about QC rejections.
Labeling and quality check is done for each product of the consignment. This might take some time. Eshopbox provides you daily notification over email regarding the progress of the consignment. Also, real-time tracking can be done from the Eshobpox app. Learn how to track the consignmentOnce the above steps are completed for each product, Eshopbox FC marks the consignment completed. After the consignment is completed, you can reconcile the consignment.
Before you start:
Make sure the consignment is completed.
Reconciling the consignment
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Cases | Reason | Action |
|---|---|---|
Received quantity < Document quantity | Your warehouse has physically dispatched less quantity as compared with the document quantity. | Escalate it to your warehouse team. |
Received quantity > Document quantity | Document qty is less than the consignment quantity and your warehouse has dispatched more quantity as compared with the document quantity. | Escalate it to your warehouse team. |
Shortage quantity > 0 | It is calculated on matching the physical quantity received with the consignment quantity. In case any short product is received, it is marked as short by the Eshopbox app. | You can check for the inward report where sku wise shortage is mentioned. Learn how to download the inward report. |
Overage quantity > 0 | It is calculated on matching the physical quantity received with the consignment quantity. In case any extra product is received, it is marked as the overage by the Eshopbox app. | OPEN |
Rejection reason not provided | Rejection reason not provided or you’re not clear with the reasons provided. |
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