(In Process) Reconciling Requirement

• Processing the consignment

  • Eshopbox FC labels and verifies the quality and details of the product delivered. This verification process is the inwarding and quality check of the consignment items.

• Benefits of inwarding and quality check

Inwarding

Inwarding process of the consignment is required to identify the actual inventory received at the FC. Eshopbox trusts and relies on quantities that you mention in the inventory details while creating the consignment. The consignment qty is the inventory that the FC is expecting for delivery. Any discrepancy between the quantity mentioned in the consignment and quantity received at FC will lead to a mismatch.

Mismatch of the quantity can of two types:

1. Overage items

   1. You delivered an extra quantity of the items from what you shared while creating the consignment. Example: A consignment was created for product A having 30 qty whereas 40 qty was delivered at the FC. The extra 10 qty will be considered as overage qty.

   2. You delivered items that are not part of the consignment. Example: A consignment was created for product A having 30 qty and 25 qty of product A was delivered along with 5 qty of product B. The 5 qty of product B will be considered at overage qty.

2. Short items:

   1. Units received at the FC is less than what you promised to send as per the consignment. Example: A consignment was created for product A having 30 qty and only 25 qty of product A was delivered. The 5 qty of product A will be considered at shortage qty.

In case we don't follow the inwarding process, it will lead to a difference in the inventory level stored in your and eshopbox accounting software.

Quality check:

Checking the quality of the product includes checking for any physical defect and for the details of the product. At the time of quality check:

1. Physical product:

   1. FC checks if the product delivered at the FC is good to ship or not. In case any defect or damage is seen on the product the same is rejected. For example, if the product is not packed as per the guidelines, the product is physically damaged, etc.

2. Product details:

   1. You provided multiple details while creating a product on the Eshopbox app. For example, MRP, size, image, etc. Matching the details provided on the Eshopbox app to the details provided on the physical product on the tag. In case of any mismatch, the product is rejected.

(A flow chart of GRN process)

Once the above process is completed for each item the consignment is marked completed. You can track and view the complete details of the consignment on the Eshopbox App. Click here to learn more.

Reconciling your consignment

On this page, you will learn how to reconcile the consignment which is delivered at the Eshopbox FC.

After your consignment has arrived at the Eshopbox FC, the progress bar on the track or detail page will display the status of the units as they are received. Once the consignment is completed, you can reconcile the consignment. Reconciling your consignment means matching what you have sent in the consignment and what is received at the FC.

Requirement for reconciliation

The above details are required to reconcile the consignment.

Consignment qty = Received qty + Shortage qty

Received qty = Accepted qty + Rejected qty

Physically received qty = Received qty + Overage qty

You might also face cases where:

1. Physically received qty > Document copy: Your warehouse has dispatched more quantity and

2. Physically received qty < Document copy:

If there are any differences between what you have sent in the consignment and what is received, you can escalate it to care@eshopbox.com.

Requirement for escalation: