/
Shopify-WMS Order Error Handling

Shopify-WMS Order Error Handling

Owned by Prateek Kaushik (Unlicensed)
Last updated: Aug 08, 2021
1 min read

WMS POST API

 

  • CREATE ORDER API

https://wms.eshopbox.com/api/order

  • CANCEL ORDER API

https://wms.eshopbox.com/api/cancel-order

POSSIBLE ERROR RESPONSES

In the following table, the Maximum number of cases are covered with Request, Response with Status Code and the Possible Reason behind these errors.

Case #

REQUEST

RESPONSE STATUS CODE

POSSIBLE REASON

Retryable

Case #

REQUEST

RESPONSE STATUS CODE

POSSIBLE REASON

Retryable

#1

When the Required WMS Request Body Parameters keys are not passed in the correct way

400 BAD REQUEST

  • Malformed Request

NO

#2

No Access Token provided

401 UNAUTHORIZED

  • Shopify API HTTP REQUESTS requires access token for authentication which is validated by Shopify Access Token

 

#3

Invalid Access Token provided

401 UNAUTHORIZED

  • Access token is provided but it is not Valid. Either the Access Token is malformed or it is expired. Also, Access token can be of another Shopify Store

 

#4

Not having required Scopes in the Access Token to make HTTP REQUEST on an API

403 FORBIDDEN

  • Need to generate new Access Token with valid Scopes for the requred API to make HTTP REQUEST

 

#5

“itemID“ invalid

422 UNPROCESSABLE ENTITY

  • Malformed itemID passed

  • itemID not mapped

No

#6

Shipping Address or Billing Address is not Provided

422 UNPROCESSABLE ENTITY

  • This generally occurs when the Address is not provided

 

#7

CustomerOrderNumber already Taken

422 UNPROCESSABLE ENTITY

  • Order is already created

 

#8

Order Already Cancelled or the Order is not Created

422 UNPROCESSABLE ENTITY

  • Order is not Created

  • Order is deleted

  • Order Already Cancelled

 

#9

HTTP Request is correct but 5XX is returned by Shopify

5XX Errors

  • These errors are returned by WMMS in case of API Service is unavailable